Tag Archives: Service excellence

The Future of Service 2019

This year’s Future of Service conference will demonstrate how focusing on human experience can transform your work for the better. “By bringing a single-minded focus on how humans interact with an organisation, its products and services, teams and technology, we can reinvent how these could better serve everyone involved. By... Read More

Transforming Customer Journeys

This one-day course for senior leaders will set the context for customer journeys and their transformative power, drawing on examples of the hard benefits which a good customer journey can deliver. Whether you call them customers, patients, students, or clients, you will be guided through a definitive approach to customer... Read More

Events Calendar

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Contact LCS

Main Office:

Office 13, Building 1,
The Maltings Business Centre,
East Tyndall Street,
Cardiff, CF24 5EZ,
Wales, UK

Registered Office:

Lean Competency Services Ltd
5 Clive Crescent
Penarth
Vale of Glamorgan, CF64 1AT
Wales, UK

Key Contacts

enquiries@leancompetency.org
elias@leancompetency.org

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