Tag Archives: Service excellence

Transforming Customer Journeys

This one-day course for senior leaders will set the context for customer journeys and their transformative power, drawing on examples of the hard benefits which a good customer journey can deliver. Whether you call them customers, patients, students, or clients, you will be guided through a definitive approach to customer... Read More

Transforming Customer Journeys

This one-day course for senior leaders will set the context for customer journeys and their transformative power, drawing on examples of the hard benefits which a good customer journey can deliver. Whether you call them customers, patients, students, or clients, you will be guided through a definitive approach to customer... Read More

Lean Master

Lean Master training focuses in depth on the technical and leadership skills required to drive change with the intent of supporting significant improvements, change leadership and stakeholder management. Successful completion of the programme equips delegates with the skills to lead improvement projects, convince people to undertake change and sustain improvements.... Read More

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Contact LCS

Lean Competency Services Ltd
5 Clive Crescent
Penarth
Vale of Glamorgan, CF64 1AT
Wales, UK

Key Contacts

enquiries@leancompetency.org
elias@leancompetency.org

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