Andrew McIlroy
Member since: June 2024
Background
This section contains background information about the member, including employment history and general education. The Biography box provides a personal summary - for example, the member's key attributes that have emerged from employment and education to date and key interests, skills and achievements.
Biography
As a highly experienced Systems Thinker & Lean Six Sigma Black Belt, I have 20 years’ experience in designing and leading programmes focused on the people-led improvement of customer, in-house and outsourced processes, working practices & digital transformation.
My leadership approach is centred on early & frequent engagement, communication & collaboration, driving focused business and customer outcomes. I undertake strong analysis in Discovery phases; purpose driven Design & tightly time-lined Delivery against tracked quality metrics.
I have shaped & led strategic programmes, coaching staff & leaders in Lean & Systems Thinking methodology for the service sector, working alongside major consultants such as McKinsey & Vanguard, delivering significant benefits for major clients in financial services, healthcare, public sector, telecoms & IT.
Education
Systems Thinking in the Service Sector Post-graduate Certificate
Institution: University of Derby
Dates: June 2024 - August 2024
History of Design, BA (Hons)
Institution: North Staffordshire Polytechnic
Dates: September 1983 - May 1986
Employment
Nothing has been entered
