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LCS Qualifications

This section displays the member's verified LCS Certificates of Lean Competency. Click on LCS level explained for an explanation of the level and what its holder is expected to know and be able do.

Awarded: April 2017 - Reinvigoration

Certificate Reference: LCSL1704RM


This section contains background information about the member, including employment history and general education. The Biography box provides a personal summary - for example, the member's key attributes that have emerged from employment and education to date and key interests, skills and achievements.


Ross is the EMEA Head of Automation and Process Design at GIBC Digital. The aim of GIBC Digital is to enable clients to compete in a digital world leveraging core competencies in customer experience, business intelligence, continuous improvement and automation. His expertise lies in Banking, but he has also worked across multiple sectors including manufacturing, electronics, operations and telecommunications. In his LCS Level 3 assignment, Ross discussed how the Lean toolkit has been used to transform financial institutions over the last decade and how the introduction of robotic process automation has disrupted current thinking and adaptation of Lean. In his conclusion, he argues that Lean alone cannot continue to meet the demanding market pressures facing financial institutions. And vice visa. Robotics cannot do it alone either. Ross believes integrating robotics into a Lean Management System is where the true benefits will be realised; reducing costs, creating a ‘continuously innovate’ culture and meeting Customer expectations of the future.  


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