Events

  For More Information Visit the Onsite Insight website

An interactive workshop on becoming LCS accredited Suitable for any organisation considering accreditation, this workshop will cover all aspects of what is involved. It will also explore the latest developments in lean thinking and how this impacts the approach to, and use of lean thinking. Special Location This workshop will...

Theme: ‘Customer Service 2019: Purpose, Relevance and Impact – Navigating the new reality.’ Meet with customer service professionals and leaders to share best practice at the largest customer service conference forum in the UK Visit the event website

Europe’s only International Conference on Business Change & Transformation. A unique setting to explore and debate the vital connections between business change, business transformation, innovation, investment and leveraging technology. Visit the event website

The Framework for Excellence Conference draws on the lessons we’ve learnt over two decades working with thousands of organisations. Its purpose is to demonstrate to senior leaders how the pursuit of excellence requires taking your whole organisation on a challenging journey. The conference focuses on three themes; Create the cause...

Generating Constructive Conversations for the Common Good September 2018: Call for Abstracts You can submit 4 different types of abstract: Meet the explorers Collective conference Workshop and interactive conversations Scientific poster The World Appreciative Inquiry Conference 2019 is organized by Institut Français d’Appréciative Inquiry with the support of Champlain’s Academy...

This interactive and hands-on course provides a clear introduction to Lean Service for employees at every level. Covering all the key basics, those in attendance quickly discover a more effective, efficient and engaging way of working. Visit the event website

For those looking to head up more challenging Lean Service initiatives and further develop their project leadership skills. From tackling your own clients’ problems and effectively managing challenging people, to juggling the interests of multiple stakeholders, the programme will give you the additional tools you need to bring about effective...

Practical Use & Implementation of New Technologies in Insurance Visit the event website

With a wider selection of talks to attend and stands showcasing the work of ICIPS award nominees, the event will be a great opportunity to network and learn. For the 2019 conference we will be offering a choice of talks and workshops to attend, to accommodate the very varied requirements...

Covering the all-important human aspects that are essential in transforming the culture of an organisation to one fully accepting of Lean philosophy. One where people actively embrace new thinking and working methods. Key outcomes Understand how to facilitate and sustain team-based continuous improvement; creating a more productive and efficient environment....

  For More Information Visit the Onsite Insight website

Build modern processes to deliver exceptional business value Learning how to deliver the same quality value as the world’s service beasts – the Apple’s, WhatsApp’s and Facebook’s of this world is key.t While investment in employees, processes and technology are all vital to your operations, only by aligning them can...

MoreSteam.com, the global leader in online Process Improvement training tools, is hosting its European Best Practices for Operational Excellence Conference for a fourth time. This invitation-only event gathers MoreSteam’s European customers to benchmark, network, and share the best features and challenges of their Process Excellence deployments. Visit the event website