Webinar: Transforming Service Processes with an End-to-End Focus
Jasmine Allel, Lead for Global Process & Standards Excellence in Medical Affairs at Astellas joins Ryan King of Reinvigoration to discuss the use of how methods such as Value Stream Mapping can be used to help visualise and improve complex transactional services.
Do you need to streamline your processes and enhance customer & stakeholder satisfaction? Join our expert-led webinar and discover the secrets to transforming your service operations through End-to-End Process Improvement and Value Stream Mapping.
Click here to for more information.
ICiPS Annual Conference and Awards
The ICiPS conference is widely considered to be a value adding day, where knowledge is exchanged, new ideas aired and contacts made, so join us at our 2024 conference and award ceremony, to be held 16th October 2024 in York.
Hear from leading experts and academics how services can be improved through insight from the past.; how failures provide a rich source of insight, and how to prevent failure.
Enjoy formal presentations, break outs and panel sessions and the opportunity for one-to-one meetings with exhibitors and sponsors.
You can find out more and sign up on the ICiPS website – Conference | CI Week | ICiPS | Institute for Continuous Improvement in Public Services
The ICiPS awards are a chance to recognise the efforts of those who have applied CI to deliver service improvements. Awards are made at the conference, with nominees showcasing their work for delegates.
Previous winners include Network Rail, Sellafield, Essex County Council and Serco.
You can find out more about the ICiPS awards and apply via awardsapplication2024.pdf (icips.org)
Closing date for award applications is 16th August 2024
LCS Community Event – RS Group
The third of our community events will be hosted by RS Group at their site in Corby on the 9th October 2024. The event is an opportunity for knowledge sharing and networking with like-minded individuals from the LCS Community. The theme for this event is – Making every day better
Onsite places are limited – maximum one person per organisation. Further places are available to join online.
You can apply for a place at Sign-up form
Draft Agenda
09:30 – Arrivals and Refreshments
09:55 – Welcome from the hosts
10:00 – Showcase 1 – HSBC Technology
10:20 – Showcase 2 – ComputaCenter/ TUI
10:40 – Showcase 3 – RS Group
11:00 – Showcase 4 – NHS Blood and Transplant
11:20 – Showcase 5 – TBC
11:40 – Panel questions
12:00 – Lunch/ networking
12:45 – Ask the Audience
13:30 – Discussion groups / Site Tour
14:30 – Site Tour/ Discussion groups
15:30 – Wrap up and Close
Each showcase will be a frontline story of improvement with a different theme.
Lean Project Practitioner Course – Lean Competency System Level 1b/c
Our 3-day Lean Project Practitioner Course is a practical course that teaches the fundamentals of Lean and how to use the approach to transform service operations. It is suitable for all individuals who are interested in discovering how to successfully implement Lean practices into organisations, and more particularly people from operations or developing improvement practitioners.
Through many practical exercises, our course introduces a different methodology to the traditional Lean manufacturing approach and focuses on how to implement Operational Excellence in either a back or front office environment.
The course also builds the required skills to initiate change such as business analysis, implementation design, coaching peers and selling and presenting the benefits of change.
Click here to for more information.
Journey to Excellence 2024
The sixth Journey to Excellence Conference will consist of two days of inspirational keynotes, best practice case studies, workshops, site visits and peer-to-peer networking opportunities for Lean Leaders and Continuous Improvement constituents.
Click here to for more information.
Lean HE Conference
We are delighted to extend a warm invitation to you for the upcoming, in person, LeanHE 2024 conference, proudly hosted by the University of Cambridge.
Our chosen theme for LeanHE 2024 is “Sustainability in Lean: bridging innovation and tradition”. In an ever-evolving educational landscape, it’s crucial to adapt, innovate, and streamline processes to enhance student experiences and institutional effectiveness. LeanHE 2024 will provide a platform for thought-provoking discussions, inspiring keynotes, and interactive workshops that delve into the heart of Lean and its application in higher education.
Click here to for more information.
