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It can be argued that THE core concept of lean thinking is flow and that all the various continuing improvement approaches and methodologies do, at some point, focus on the need to make processes, information, material, people, decisions, projects etc, flow in order to speed things up, get rid of bottlenecks and waste, shorten lead times, and so on. Yet our business decisions are often driven by a traditional ‘economies of scale’ mentality that can be counter-productive to achieving lean goals. In this article Sarah Lethbridge considers how we should consider Economies of Scale against Economies of Flow when taking a lean perspective.
Implementing Total Productive Maintenance (TPM) is all about change and resistance to change. It requires a lot of planning and usually introduces heavy workflow changes for every person in your organisation. For that reason, the implementation process is much smoother when you have capable employees that understand the quality of life improvements that TPM brings to both them personally, as well as their organisation as a whole. TPM a complex process that can take years to fully implement, so you cannot expect to see immediate results. Nonetheless, it greatly pays off in the long run if you are able to overcome all of the challenges discussed in this article.
When it comes to education, everyone learns exactly the same way, right? Not quite. While the terms “auditory” and “visual” learners have become commonly understood, there are many other types of learning styles and while most people cross the lines of learning styles and can benefit from different types of learning, most have a dominant learning style that helps them grasp and remember concepts more easily. Understanding and adapting to the different learning styles is crucial for anyone involved in any form of instruction, whether that’s teaching in a classroom, in the workplace or even in the virtual world. In this article, Brianna Hansen of Cornerstone University considers the implications.
Gamification is about making something considered tedious into a game, tapping into people’s natural inclination for competition, achievement, status and self-expression. It is now well established and is expected to become even more popular in coming years. Examples include points, badges and leaderboards to encourage competitions with other “players” and even the use of “likes” in social media. The idea is that by integrating game mechanics into something that already exists, you can motivate participation, improve productivity, engagement and loyalty, whether its related to your website, social media presence, day-to-day operations, customer engagement and so on. This article from Tenfold discusses Gamification trends and its reported benefits and suggests it could have a significant impact not only in areas like staff engagement, motivation and collaboration, but also critically in improvement and business transformation.
A common criticism of Lean Thinking is that it is not aligned with traditional accounting practices, which means that can be a challenge to get organisationally influential financial managers to buy into the whole concept. Lean accounting was developed to recognise that if you are implementing lean, you’ll need an additional perspective on how you measure, control and account for your operations that can complement the established approaches. This article introduces Lean Accounting and sets the scene for its adoption in order to have an effective method to account for lean’s real impact.
Preface The concept of lifetime value is well founded in the sales and marketing field, where there has been a growing appreciation that it is cheaper and more profitable to maintain than gain and that a business needs to think over the long term regarding its customer relationships, rather than take a narrow, single transaction perspective. HP’s David Packard famously once stated that “marketing is too important to be left to the marketing department” implying that all employees are part-time marketers and so those in operations and service delivery also need to grasp the lifetime value concept and ensure that they play a role in nurturing customer relationships, so as to maximise both the return for the company and the value received by the customer. This article first appeared on tenfold