31st July 2020
The current crisis has challenged the traditional face-to-face CI training delivery approach and many organisations are developing online alternatives. However, questions remain about the online model’s effectiveness in delivering acceptable learning outcomes and its ability to compensate for the absence of physical presence and interactions.
Two ‘virtual round tables’ for LCS community members took place in June and July as a forum to discuss the challenges in delivering CI training in the current environment, aiming to generate and share ideas to help in the development of workable solutions.
Below are summaries of the themes and key points discussed and links to the full output documents:
- Classroom and virtual delivery methods
- Gemba challenges and some alternatives
- Delivery packages and IT issues
- Further insights from the virtual teaching challenge
- Quality of delivery
- Many different platforms with their own strengths and weaknesses depending on context: Miro, Mural, MS Teams, Zoom, One Note, Blue Works and Totara
- IT administration restrictions on using some platforms
- More demand for improvement training during the lockdown
- Projection of team onto wall so facilitator can act more naturally
- Creating own websites to deliver
- New people being trained, not being exposed to ‘normal’ methods