7th March 2017
Assistance is required from inquisitive companies to help in PhD case study research on the supply chain management of Product-Service Systems (PSS).
PhD researcher and LCS Level 2b Master Lean Coach, Eric Li, is studying the supply chain management of Product-Service Systems (PSS) and he is conducting several case studies to verify his research. He’s looking for manufacturing businesses with growing service dimensions (and potentially moving towards PSS) that would be willing to be the subject of the case studies.
Manufacturers are increasingly shifting to the new business model of PSS that integrates product with services to enhance customer value. The emerging digital technology is also reshaping the scope and quality of services that manufacturers can provide, in an unprecedented form and rate.
Meanwhile, a new type of collaboration ‘value co-creation’ is rising in the complex and dynamic PSS supply chain. However, research has shown that it is still not clear how providers manage the PSS supply chain holistically that is thought to be different from either the product or service supply chain. Eric’s PhD research aims to address this issue through case studies.
Benefits of Participation
See recent research on the benefits of PSS >>>The Benefits of PSS
In return for the case study, the case company will receive a formal report and/or several facilitated workshops that are aligned with their strategy/need on PSS.
Participation Activity & Timing
Case study data is mainly conducted by interviews (and observations if possible), which is planned to take three months to complete. A feedback and summary workshop with those interviewees will be held once the data analysis is done – that may be half a year to one year after the interview.
There will also be onsite revisits for double checking or to gather further information as a result of the initial data analysis. The whole case study process is likely to last about one year, with the interviews taking between one and three months.
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