17th February 2017
Respondents are required to complete a questionnaire on lean sustainability being undertaken by Cardiff University, Swansea University and the Politecnico di Milano
The research title is Lean Implementation and Sustainable Continuous Improvement: managing internal knowledge stock, employee engagement and employee innovative work behaviour.
It aims to investigate the role of ‘soft lean practices’ (such as employee engagement, team-work, job rotation etc.) in fostering the culture of continuous improvement and thereby enhancing the sustainability of lean improvement programmes in organisations.
This research is jointly conducted by Dr. Maneesh Kumar (Reader in Service Operations) from Cardiff University, Prof. Alberto Portioli Staudacher, Full Professor of Operations Management at Politecnico di Milano (Italy) and Professor Nick Rich from Swansea University.
Who should participate?
Questionnaire respondents should typically have the following roles: Operations Director, Lean Six Sigma Black Belt, Lean/CI Champion, Quality Director, CI Facilitator. Respondents can be from either manufacturing and services organisations (including public sector) – there are separate questionnaires for each.
Note that multiple responses per company/organisation are acceptable and an executive summary of the findings will be available to respondents.
CONFIDENTIALITY. All information collected about you and your organization will be treated in strict confidence. Identities will be kept anonymous in any reports or other publications produced.
Data collection will continue to the end of the first week in March 2017
How to Complete
Simply click on the appropriate link below and answer the questions. You can decline to answer any given question and it will take approximately 12 minutes to complete.