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Vicky Murray

Senior Improvement Practitioner, Frimley Health NHS Foundation Trust

Member since: April 2022

Other Qualifications & Achievements

This section displays the member's other verified CI/lean related awards, certificates and diplomas, in areas such as Lean Six Sigma, Agile and Project Management. It may also contain supporting material that provides additional insights and context, such as project reports, presentations and articles. If this material is present, click on Supporting materials to download the file.

Lean Six Sigma Green Belt

Date awarded: September 2021 | Awarded by: 100% effective

MSc Advancing Healthcare Practice (Teamwork, Leadership & Improvement) with Distinction

Date awarded: July 2021 | Awarded by: The Open University

Background

This section contains background information about the member, including employment history and general education. The Biography box provides a personal summary - for example, the member's key attributes that have emerged from employment and education to date and key interests, skills and achievements.

Biography

Since 2020 I have been working as a Senior Improvement Practitioner in the Frimley Excellence team at Frimley Health NHS Foundation Trust. I have been involved in a variety of improvement activities throughout my nursing career including Productive Ward and leading a Trust wide project about safer Oxygen storage. In my role as Patient Safety Matron I led a cross site programme to improve communication, especially handovers, for clinical teams to reduce harm events - for which we were nominated for a national workforce award. In 2021 I completed my Masters in Advancing Healthcare which focused on teamwork, leadership, policy and improvement with my focus topic being the use of Lean Thinking and Operational Management Systems in Healthcare environments. In my current role I have designed and implemented a bespoke Operational Management System for Frimley Health that focuses on aligning daily continuous improvement with strategic ambitions. Some years ago I was on a pod cast - https://soundcloud.com/signuptosafety/lets-talk-podcast-part-2?utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing

Education

MSc Advancing Healthcare Practice with Distinction

Institution: The Open University

Dates: September 2018 - July 2021

BSc Nursing Studies (Adult)

Institution: University of Surrey

Dates: September 2002 - July 2005

Ward Sister Leadership Programme

Institution: FHFT

Dates: July 2013 - June 2014

Tools for Change Projects (2 days)

Institution: FHFT

Dates: November 2013 - December 2013

Coaching for managers (1 day)

Institution: NHS Elect

Dates: November 2014 - November 2014

Human Factors & Safety Culture learning event (1 day)

Institution: clinical human factors group / NHSLA

Dates: March 2016 - March 2016

Learning from incidents, accidents and events

Institution: UK Energy Institute

Dates: October 2016 - October 2016

Improvers network collaborative (inaugural event)

Institution: KSS ASHN

Dates: March 2017 - March 2017

Human Factors Workshop

Institution: BSUH

Dates: May 2018 - May 2018

UK wide Q community event

Institution: Q - Health Foundation

Dates: September 2018 - September 2018

Leadership Summit

Institution: FHFT

Dates: September 2018 - September 2018

#End PJ Paralysis (last 1000 days mentality)

Institution: Brian Dolan

Dates: March 2018 - March 2018

Learning from Excellence Conference

Institution: LfE

Dates: November 2018 - November 2018

Operational Bronze Command Training

Institution: FHFT

Dates: January 2019 - January 2019

Leadership Summit

Institution: FHFT

Dates: November 2019 - November 2019

Executive & Improvement Leaders event

Institution: NHS Quest

Dates: November 2019 - November 2019

Improvement Conference

Institution: Q - Health Foundation

Dates: November 2019 - November 2019

The Quiet Revolution in QI (webinar)

Institution: Q- Health Foundatoin

Dates: February 2020 - February 2020

Human factors & Complex systems (comparing aviation and healthcare)

Institution: Royal College of Surgeons

Dates: February 2020 - February 2020

Telling Powerful Stories (webinar)

Institution: NHS Elect

Dates: August 2022 - August 2022

The Organising for Quality & Value: Delivering Improvement Programme

Institution: NHS Institute for Innovation & Improvement

Dates: November 2009 - May 2010

Blue Star (site manager) Training

Institution: FPH

Dates: November 2008 - November 2008

Managing People Programme

Institution: FPH

Dates: February 2009 - February 2010

Mentor Update

Institution: FHFT

Dates: June 2017 - June 2017

Conflict Resolution

Institution: FHFT

Dates: July 2015 - July 2015

Customer Care for Managers

Institution: FPH

Dates: November 2013 - November 2013

Developing & Understanding Interpersonal Relationships (4 days)

Institution: FPH

Dates: June 2012 - August 2012

Leadership Development Centre

Institution: FPH

Dates: June 2011 - June 2011

Managing Employee Performance Issues

Institution: FPH

Dates: October 2009 - October 2009

Assertiveness Awareness

Institution: FPH

Dates: October 2009 - October 2009

Employment

Staff Nurse

Employer: Frimley Park Hospital/Urology Ward

Dates: October 2005 - September 2008

Sister

Employer: Frimley Park Hospital/Surgical Ward

Dates: October 2008 - September 2011

Senior Sister

Employer: Frimley Park Hospital/Surgical Assessment Unit

Dates: October 2011 - September 2015

Matron (Patient Safety Improvement Lead)

Employer: Frimley Health/Sign up to Safety

Dates: October 2015 - September 2020