The Jefferson Memorial
21st November 2018
A ‘Quality Minute’ from www.juran.com, highlighting the effectiveness of a simple problem solving tool. By asking “why, why, why?” the US National Parks Service solves a chronic problem and discovers t...
Speedee Service System
In 1948 the McDonald brothers invented the SPEEDEE SERVICE SYSTEM for burger production emphasizing speed, lower prices and volume. The Speedee Service System applied the principles of manufacturing production to fa...