Tag Archives: Systems thinking

Deming’s Red Bead Experiment

When Deming taught the principles of Quality Improvement, the Red Bead Experiment was used extensively. It depicts one of the main tenets of Quality Improvement: a flawed System is the culprit for poor quality outco...

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Deming’s System of Profound Knowledge 2

Follow up video to #1

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W. Edwards Deming’s 14 Points

W. Edwards Deming offered 14 key principles for management to follow in his book Out of the Crisis, which can significantly improve a business’s effectiveness. Some of the principles are philosophica...

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Deming’s System of Profound Knowledge 1

W Edwards Deming’s theory of profound knowledge is a management philosophy founded in systems theory and based on the notion that each organisation is composed of a system of interrelated processes and people whi...

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The Thoughts of John Seddon

With the publication of Freedom From Command and Control in 2005, John Seddon arguably made a significant impact on the world of lean and continuous improvement in services by challenging the standar...

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