Tag Archives: Systems thinking
Russell Ackoff on Systems Thinking
A classic 1994 presentation by Russel Ackoff from an event hosted by Clare Crawford-Mason and Lloyd Dobyns to capture the Learning and Legacy of Dr. W. Edwards Deming. Akof peaks about the difference between “...
Read MoreDeming’s Red Bead Experiment
When Deming taught the principles of Quality Improvement, the Red Bead Experiment was used extensively. It depicts one of the main tenets of Quality Improvement: a flawed System is the culprit for poor quality outco...
Read MoreW. Edwards Deming’s 14 Points
W. Edwards Deming offered 14 key principles for management to follow in his book Out of the Crisis, which can significantly improve a business’s effectiveness. Some of the principles are philosophica...
Read MoreDeming’s System of Profound Knowledge 1
W Edwards Deming’s theory of profound knowledge is a management philosophy founded in systems theory and based on the notion that each organisation is composed of a system of interrelated processes and people whi...
Read MoreThe Thoughts of John Seddon
With the publication of Freedom From Command and Control in 2005, John Seddon arguably made a significant impact on the world of lean and continuous improvement in services by challenging the standar...
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