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Tag Archives: Problem solving

The Jefferson Memorial

A ‘Quality Minute’ from, highlighting the effectiveness of a simple problem solving tool. By asking “why, why, why?” the US National Parks Service solves a chronic problem and discovers t...

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Critical Thinking

This clear and concise video looks at some of the principles of critical thinking, which involves making clear, reasoned judgements and the ability to think rationally, understanding the logical connection between i...

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Toyota’s 8 Step Practical Problem Solving

A video from the Gemba Academy Practical Problem Solving course that explains an eight step problem solving process. It also covers PDCA and use statistical tools such as control charts, Pareto charts and scatter pl...

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