Tag Archives: Management
Five Success Factors for Planning, Building & Running Operational Excellence ProgrammesIntroduction This article is a summary of a presentation made for the final assessment component of the LCS Level 3 Programme and puts into context five quintessential success factors for Operational Excellence programmes. These factors affect, to different degree, the three main phases of an OPEX programme, the Plan, Build,... Read More
The Five Essential Qualities of a Lean ManagerLean management (and the leadership implicit within the role) plays an essential role in the operation and success of lean businesses. Without a willingness to adopt a lean leadership approach, companies will struggle to fully benefit from the implementation of lean, as leading influencers will still be fixed in traditional... Read More
Teaching Supermarkets: The Highs and Lows of the BoardWhen lecturing on the importance of the Board in determining the success of companies, the main company that I’d call upon to illustrate ‘how best to do it’ was Tesco. For years companies have been eager to hear about how Sir Terry Leahy, Tesco’s former CEO, used a balance scorecard... Read More
Appreciative inquiry Behaviour Blog Case study Customer service Education Engagement Fractal thinking Gamification ICT Implementation Innovation Key concepts Leadership Lean & green Lean accounting Lean in healthcare Lean service Learning style Lifetime value Management Manufacturing Organisational learning Peer to peer learning People & organisation Performance management Personal lean Productivity Public sector Public value Qualifications Retailing Robotics Sales & marketng Strategy Strength-based approach Sustainability Teaching Tools & techniques TPM Training techniques Training Within Industry Value Wastes Why lean?