Tag Archives: Public value
Big Business By Giving BackLast year, Cardiff Business School launched its Public Value Business Strategy. It aims to be the first business school in the world to seek to deliver as much ‘social value’ as it does ‘economic’. This is a significant shift in focus for a business school to take; to seek responsibility to not only... Read More
Value Confusion: The Problem of Lean in Public ServicesIntroduction For well over a decade continuous improvement approaches have been formally applied in the public sector in the UK and elsewhere, in an attempt to improve service quality and streamline processes, often in response to cuts in public expenditure budgets imposed by governments. Many public services in the UK... Read More
Appreciative inquiry Behaviour Blog Case study Customer service Education Engagement Fractal thinking Gamification ICT Implementation Innovation Key concepts Leadership Lean & green Lean accounting Lean in healthcare Lean service Learning style Lifetime value Management Manufacturing Organisational learning Peer to peer learning People & organisation Performance management Personal lean Productivity Public sector Public value Qualifications Retailing Robotics Sales & marketng Strategy Strength-based approach Sustainability Teaching Tools & techniques TPM Training techniques Training Within Industry Value Wastes Why lean?