Tag Archives: Public value
Big Business By Giving BackLast year, Cardiff Business School launched its Public Value Business Strategy. It aims to be the first business school in the world to seek to deliver as much ‘social value’ as it does ‘economic’. This is a significant shift in focus for a business school to take; to seek responsibility to not only... Read More
Value Confusion: The Problem of Lean in Public ServicesIntroduction For well over a decade continuous improvement approaches have been formally applied in the public sector in the UK and elsewhere, in an attempt to improve service quality and streamline processes, often in response to cuts in public expenditure budgets imposed by governments. Many public services in the UK... Read More
Behaviour Blog Case study CPD Customer service Digital credentials Education Engagement Gamification ICT Implementation Innovation Key concepts Lean & green Lean accounting Lean in healthcare Lean service lean thinking Learning style Lifetime value Management Manufacturing Operational Excellence Organisational learning People & organisation Performance management Personal lean Productivity Professional Development Public sector Public value Qualifications Retailing Sales & marketng Strategy Sustainability Teaching Tools & techniques TPM Training techniques Training Within Industry Value Vision statement Wastes Why lean?