Tag Archives: Sales & marketng
Applying Lean in Sales & Marketing: Process ThinkingThis article was written by Simon Elias of the LCS and Richard Harrison of Sales Transformation Partnership. Introduction While lean thinking is increasingly being applied beyond the operations arena in many organisations, sales and marketing (S&M) appears to have been particularly immune to the lean mantra. The reasons behind this are... Read More
Appreciative inquiry Behaviour Blog Customer service Education Fractal thinking Gamification ICT Implementation Innovation Key concepts Lean accounting Lean service Learning style Lifetime value Management Organisational learning Peer to peer learning People & organisation Performance management Public sector Public value Qualifications Retailing Robotics Sales & marketng Strategy Strength-based approach Sustainability Tools & tecniques Value Wastes Why lean?