Tag Archives: Retailing
Tesco: Lean Retailer Lost?Co-written with Barry Evans and first published in February 2015 Introduction Tesco has long been feted as a lean retailer and an early exponent of structured continuous improvement outside of manufacturing, so does its recent tribulations indicate that it has lost some of its lean sheen and indeed what does... Read More
Teaching Supermarkets: The Highs and Lows of the BoardWhen lecturing on the importance of the Board in determining the success of companies, the main company that I’d call upon to illustrate ‘how best to do it’ was Tesco. For years companies have been eager to hear about how Sir Terry Leahy, Tesco’s former CEO, used a balance scorecard... Read More
Behaviour Blog Case study CPD Customer service Digital credentials Education Engagement Gamification ICT Implementation Innovation Key concepts Lean & green Lean accounting Lean in healthcare Lean service lean thinking Learning style Lifetime value Management Manufacturing Operational Excellence Organisational learning People & organisation Performance management Personal lean Productivity Professional Development Public sector Public value Qualifications Retailing Sales & marketng Strategy Sustainability Teaching Tools & techniques TPM Training techniques Training Within Industry Value Vision statement Wastes Why lean?