Tag Archives: Retailing
Tesco: Lean Retailer Lost?
Co-written with Barry Evans and first published in February 2015 Introduction Tesco has long been feted as a lean retailer and an early exponent of structured continuous improvement outside of manufacturing, so does its recent tribulations indicate that it has lost some of its lean sheen and indeed what does... Read MoreTeaching Supermarkets: The Highs and Lows of the Board
When lecturing on the importance of the Board in determining the success of companies, the main company that I’d call upon to illustrate ‘how best to do it’ was Tesco. For years companies have been eager to hear about how Sir Terry Leahy, Tesco’s former CEO, used a balance scorecard... Read MoreWord Cloud
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