Tag Archives: Operational Excellence
Five Success Factors for Planning, Building & Running Operational Excellence ProgrammesIntroduction This article is a summary of a presentation made for the final assessment component of the LCS Level 3 Programme and puts into context five quintessential success factors for Operational Excellence programmes. These factors affect, to different degree, the three main phases of an OPEX programme, the Plan, Build,... Read More
The Race of Excellence: Becoming a High-Performance Organisation1. What is Operational Excellence? “As the lean movement evolved from learning about quality in the 1980’s to learning about the Toyota Production System in the 1990’s to Lean Six Sigma in the 2000’s, … it lost people and it lost purpose along the way.” Toyota did not seek to... Read More
Appreciative inquiry Behaviour Blog Case study Customer service Education Engagement Fractal thinking Gamification ICT Implementation Innovation Key concepts Leadership Lean & green Lean accounting Lean in healthcare Lean service Learning style Lifetime value Management Manufacturing Organisational learning Peer to peer learning People & organisation Performance management Personal lean Productivity Public sector Public value Qualifications Retailing Robotics Sales & marketng Strategy Strength-based approach Sustainability Teaching Tools & techniques TPM Training techniques Training Within Industry Value Wastes Why lean?