Five Success Factors for Planning, Building & Running Operational Excellence Programmes

Introduction This article is a summary of a presentation made for the final assessment component of the LCS Level 3 Programme and puts into context five quintessential success factors for Operational Excellence programmes. These factors affect, to different degree, the three main phases of an OPEX programme, the Plan, Build,... Read More

The Race of Excellence: Becoming a High-Performance Organisation

1. What is Operational Excellence? “As the lean movement evolved from learning about quality in the 1980’s to learning about the Toyota Production System in the 1990’s to Lean Six Sigma in the 2000’s, … it lost people and it lost purpose along the way.”[1] Toyota did not seek to... Read More