The Race of Excellence: Becoming a High-Performance Organisation

1. What is Operational Excellence? “As the lean movement evolved from learning about quality in the 1980’s to learning about the Toyota Production System in the 1990’s to Lean Six Sigma in the 2000’s, … it lost people and it lost purpose along the way.”[1] Toyota did not seek to... Read More

Understanding & Adapting to Different Learning Styles

What are the Different Types of Learners? Visual, aural, verbal (reading/writing) and kinesthetic are the most common categories that people use to define learning styles. One theory called “VARK” (an acronym for the four types), claims that most individuals can fall into one of those four categories of learning. VARK was... Read More

Peer to Peer Learning

Introduction Learning is undergoing some big changes and several educational commentators are predicting that the future of learning will be dramatically different with factors like global connectivity, smart machines and new media reshaping how we think about work, what constitutes work and how we learn and develop the skills to work... Read More

Creating Organisational Cultures of Learning – Linked Learning Loops

“The trouble with us is that we’ve got no corporate memory.” I’ve heard this statement in various forms from a variety of different people I’ve worked with over the years. The starkest version came from a senior officer in a police force. He was referring to the fact that his... Read More