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Tag Archives: Robotics

Robotics in Lean Financial Services: Friend or Foe?

Introduction Growth of Lean in Financial Services Lean’s application in services started to grow significantly in the early 2000’s, prompted by writers and practitioners, such as Michael L. George (‘Lean Six Sigma for Service’) and John Seddon (‘Freedom from Command & Control’) and Womack and Jones (‘Lean Solutions’). In financial... Read More