Tag Archives: People & organisation
Gamification is the Future of the Workplace. Here’s WhyIs gamification right for your company? Are your sales reps excited to come to work each day? Or do they dread each call, pensively check their monitor clocks, mentally computing how much time there is left before they can leave the floor? According to the 2014 Global Workforce Study conducted by Towers Watson, four... Read More
The Habits of an Improver by Prof Bill LucasIntroduction It can be argued that the effectiveness of lean thinking in the workplace is ultimately due to individual behaviour and motivation – and on the critical habits that people form that are conducive to process thinking and continuous improvement. In this Healthcare Foundation article, Prof Bill Lucas of the... Read More
Creating Organisational Cultures of Learning – Linked Learning Loops“The trouble with us is that we’ve got no corporate memory.” I’ve heard this statement in various forms from a variety of different people I’ve worked with over the years. The starkest version came from a senior officer in a police force. He was referring to the fact that his... Read More
The Five Essential Qualities of a Lean ManagerLean management (and the leadership implicit within the role) plays an essential role in the operation and success of lean businesses. Without a willingness to adopt a lean leadership approach, companies will struggle to fully benefit from the implementation of lean, as leading influencers will still be fixed in traditional... Read More
The Destructive Force of the CAVE Mentality!A regular criticism of a lean approach to work is simply that it’s “common sense”. If it’s so “common” however, then how come there are so many work processes that are so complicated, unwieldy and simply do not work?! To say that a lean approach to work is common sense... Read More
Appreciative inquiry Behaviour Blog Customer service Education Fractal thinking Gamification ICT Implementation Innovation Key concepts Lean accounting Lean service Learning style Lifetime value Management Organisational learning Peer to peer learning People & organisation Performance management Public sector Public value Qualifications Retailing Robotics Sales & marketng Strategy Strength-based approach Sustainability Tools & tecniques Value Wastes Why lean?