Tag Archives: Performance management
The Race of Excellence: Becoming a High-Performance Organisation
1. What is Operational Excellence? “As the lean movement evolved from learning about quality in the 1980’s to learning about the Toyota Production System in the 1990’s to Lean Six Sigma in the 2000’s, … it lost people and it lost purpose along the way.”[1] Toyota did not seek to... Read MoreThe Top Nine Productivity Myths
A never-ending stream of articles each offer a new answer for how to be productive — or the same answer, re-packaged in a new way. And yet, no matter how many articles we read, most of us feel stuck in our same bad habits. Some of the challenge is that... Read MoreDefining Lean Accounting
Lean Accounting is applicable to any company, in any industry, that commits to a Lean strategy. I like to define Lean Accounting this way: Lean Financial Accounting: applying lean practices to accounting processes A Lean Management Accounting System to support any business that is Lean. I’ve also heard Lean Accounting experts... Read MoreTechnology Optimsed Lean Performance Management System
Using technology to optimise the lean performance management system in service operations Ask a lean professional for their top three reasons why projects fail to reach their full potential and an absence of consistent, complete and trusted data is very likely to feature. Common problem areas include identifying improvement opportunities,... Read MoreWord Cloud
5S
Appreciative inquiry
Case study
CI culture
Crisis management
Customer service
Digital credentials
eLearning
Engagement
Fractal thinking
Gamification
ICT
Implementation
Innovation
Key concepts
Leadership
Lean
Lean & green
Lean in healthcare
Lean philosophy
Lean service
lean thinking
Learning style
Management
Manufacturing
Organisational learning
PDCA
People & organisation
Performance management
Public sector
Public value
Retailing
Sales & marketng
Strategy
Strength-based approach
Sustainability
Teaching
Tools & techniques
TPM
Training techniques
Training Within Industry
Value
Vision statement
Visualisation
Wastes
